faqs and wholesale...
Wholesalers are welcome! Please email Sales@mathmatiks.com to request a pricelist.
What Methods of Payment Do We Accept?
Mathmatiks* accepts all electronic payments through PayPal. You can pay with your credit card through the PayPal site whether or not you have an account, and it’s quite easy to set up. Money orders and personal checks are also accepted, but items cannot ship until your check clears. Also, items paid by PayPal eChecks will not ship until PayPal clears the funds (usually this takes 4-6 days. If you have questions about online payment through PayPal, just contact Mathmatiks* for assistance.
Do We Ship Internationally?
Yes, we do take overseas orders. Mathmatiks* items are shipped via USPS International First Class. If the order is large (over $200.00) we insure and confirm delivery at no extra cost.
How Long Until Your Items Arrive?
Mathmatiks* items usually ship within 7/14 business days of order placement. If an item has a longer lead-time, or is custom made, this will be noted on it's detail page, so that you can be made aware prior to adding it to your cart.
What About Custom Orders?
Mathmatiks* does take orders for custom work at this time
What Type of Shipping and Handling Do You Offer?
All items are shipped via USPS/Ups/FedEx.
We offer a refund/return policy on the full price of the item if it is are unused and in saleable condition within two weeks of ship receipt. We do not refund shipping. We reserve the right to deny returns if the item has been worn or used and is no longer in new or saleable condition. Mathmatiks* strives to make your shopping experience a happy one. Please note that we ship with delivery confirmation, and cannot be held responsible for missing or lost items if the item has been sent to the correct address. If you would like to insure the item for a small extra fee, please contact us so that we may update your invoice. All Custom Orders are non-refundable.
What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.
How secure is this store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.